Service
Service Centers
The goal of SERVICE is to guarantee customer satisfaction when using an INNOVA product for the longest possible time. Therefoe not only repairs but also: telephone and e-mail support for advice and information on everything that can be referred to the product, its use and its maintenance.
To do this, in addition to the headquarters staff, INNOVA makes use of the best SAT partners in the area, selected on the basis of their experience and specifically trained on the products, with annual recalls, so that each of their interventions can be decisive.
Where to find the serial number
To identify the product's serial number, please refer to the technical plate:
First Start-up only in Italy
To request the first start-up of the products eHPoca, 3in1, STØNE, IN.CH, HRV (Heat recovery ventilation) is Web Server is it is necessary to fill in and send the available forms (only for Italy).
Warranty validation
To validate the warranty of your INNOVA product, please fill out the form in the section below